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One of the great ironies of online learning is that a tool created to foster personalized learning is actually quite impersonal, in practice. It doesn’t have to be that way.

MOOCs (Massive Open Online Course) are based on a simple premise: deliver free content from the world’s greatest professors to the masses, and a global community of students could take the same courses as students attending elite colleges and universities. The hope was that broad-based access to higher education would enable unprecedented numbers of learners to fulfill the democratic promise of higher education, social mobility and professional attainment.

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